Exceptional & unique
An exquisite gem hidden in the heart of London, we are proud to be honoured as one of the World's Most Luxurious Hotels.
The Laggan Hotel
Cairngorms, Highlands Scotland
Breath-taking views
We are inspired by our beautiful surroundings, deep in the Scottish Highlands. Each of our bedrooms showcase panoramic views of the spectacular landscape, while the verdant countryside is home to a wide variety of wildlife, from Golden Eagle and Osprey to Red Deer Stag and Pine Martin, as well as an abundance of wild flowers, plants and trees.
Andrew Chantrell
General Manager
achantrell@rchmail.comPrior to joining the Red Carnation Hotel Collection in June 2009, I was Owner/Manager of the Brue at Lydford-on-Fosse, Somerset. Before that I had a number of very successful years with von Essen Hotels, as General Manager of the Ston Easton Park Hotel in Somerset and Congham Hall in Norfolk. I am very proud to lead a team of dedicated employees who are all genuinely committed to providing each individual guest with a memorable experience based upon warm, friendly and attentive service.
Holly Marquand
PA to the General Manager
hmarquand@rchmail.comHaving worked for the United Nations in Geneva for seven years I spent three years living and working in Johannesburg before moving to Guernsey in 1994. I joined The Old Government House Hotel & Spa in 1998 as the Conference and Banqueting PA and very soon I was running the department. I was Director of Meetings and Events at The OGH up until 2012 before becoming PA to Andrew. It is wonderful helping to ensure that Red Carnation Hotels’ high standards are upheld consistently throughout.
Scott Bates
Reservations & Revenue Manager
revenuemanager@theoghhotel.comMy move to Guernsey and into Red Carnation is one of my proudest moments. Working for such an employee and guest-focused company has given me the chance to grow and progress from reservations agent to become the Revenue & Reservations Manager of the only five-star hotel in Guernsey. My team and I very much look forward to welcoming you to this gem of the Channel Islands and if I can personally assist with creating your reservation, please do let me know directly.
Harry Seepaul
Director, Guest Services
guestservices@theoghhotel.comI have worked at this wonderful hotel for some 40 years now and I have been Director of Guest Services for about 20 of those years. As your Director of Guest Services I'm here to ensure that from the first moment you arrive at The OGH the hospitality and service you receive is a happy and memorable one. I take great pride in going the ‘extra mile' to make sure that you enjoy every aspect of your stay with us. I look forward to welcoming you soon.
Jaro Opletal
Guest Experience Manager
jopletal@theoghhotel.comI joined The OGH as a luggage porter in July 2011. The knowledge about hospitality, which I was taught by The OGH team, has helped me to accomplish many achievements and in 2014 I was promoted to Head Concierge. In 2017, and after broadening my experience at other hotels, I re-joined The OGH team as Guest Experience Manager and am truly confident and dedicated to providing our guests with unique experiences so they can have memorable stays with us.
Rosemary Sumner Pike
Spa Director
thespa@theoghhotel.comI have worked in the Beauty Industry both in the UK and abroad for over twenty years and in 2010 I joined The Old Government House Hotel & Spa. The Spa is a place where our guests and members can rejuvenate the body, mind and spirit with our extensive collection of treatments. As each of us is a unique being, our guests are treated as individuals with care and consideration. Both myself and my team are dedicated to making your Spa Experience a memorable one.
Michaela Ruzzon
Human Resources & Training Manager
hr@theoghhotel.comOn completion of my degree in Hospitality Management I worked in a variety of departments in hotels all over Europe. I joined The OGH in 2002 as Trainee Manager. After a year I was promoted to Personnel and Training Manager, a role which I have enjoyed developing for the hotel. Since The OGH became a Red Carnation Hotel it has been wonderful to implement such an extensive training programme for our dedicated team, and I look forward to helping new members of the team achieve their career goals.
