We are here to help
Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay in Guernsey is as comfortable as it is luxurious.
Accessible routes
- Platform lift from roadside into reception area
- Public entrance to the accessible guestrooms
- Public entrance to meeting room/event space
- Public entrance to at least one restaurant
Room facilities
Furniture can be removed
Shower chair and a toilet seat riser
Digital alarm clock available with sound and a vibrating pad
Emergency pull cords in bathroom
Induction loop
Magnifying glass
Large button telephone
Additional lighting
Please ensure you request any of the above prior to your arrival.
Accessibility statement
The Old Government House Hotel is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.
As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.
General Manager: Andrew Chantrell
Email: achantrell@rchmail.com
Accessible room features
Accessible room available - Room 211
Mobility features with entry or passage doors that provide 32” of clear width
Fully adapted room with roll in shower
Grab rails throughout bathroom
Seat in shower upon request
Closed captioning on televisions
Flashing beacon fire alarm sounder bases fitted with strobe lighting
Vibrating pillows upon request
Magnifying glass upon request
Additional lighting upon request
Accessible public areas
Accessible public entrance, reception and concierge desk, hotel restaurant, meeting rooms and toilets
Elevators door width 32” and inside 42” x 43”
In the case of a fire, the hotel is fully equipped to deal with all mobility, visual, and auditory impairments.
More accessibility information
Assistance dogs permitted throughout
Wheelchairs and mobility scooters can be arranged
One disabled bay at front of hotel and one designated disabled bay in car park
