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We are here to help

Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay in Guernsey is as comfortable as it is luxurious.

Accessible routes

  • Platform lift from roadside into reception area
  • Public entrance to the accessible guestrooms
  • Public entrance to meeting room/event space
  • Public entrance to at least one restaurant

Room facilities

Furniture can be removed

Shower chair and a toilet seat riser

Digital alarm clock available with sound and a vibrating pad

Emergency pull cords in bathroom

Induction loop

Magnifying glass

Large button telephone

Additional lighting

Please ensure you request any of the above prior to your arrival.

Accessibility statement

The Old Government House Hotel is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.

General Manager: Andrew Chantrell
Email: achantrell@rchmail.com

Accessible room features

Accessible room available - Room 211

Mobility features with entry or passage doors that provide 32” of clear width

Fully adapted room with roll in shower

Grab rails throughout bathroom

Seat in shower upon request

Closed captioning on televisions

Flashing beacon fire alarm sounder bases fitted with strobe lighting

Vibrating pillows upon request

Magnifying glass upon request

Additional lighting upon request


Old Government House Habour View Background

Accessible public areas

Accessible public entrance, reception and concierge desk, hotel restaurant, meeting rooms and toilets

Elevators door width 32” and inside 42” x 43”

In the case of a fire, the hotel is fully equipped to deal with all mobility, visual, and auditory impairments.

More accessibility information

Assistance dogs permitted throughout

Wheelchairs and mobility scooters can be arranged

One disabled bay at front of hotel and one designated disabled bay in car park