Frequently asked questions Here is a selection of frequently asked questions about the hotel for your convenience. What is check in pre-authorisation? Is there a service charge for staying at the hotel? How can I help a good cause by leaving a £1 charity donation matched by the hotel? What time can I check-in and checkout? Do you have a car park? Is a passport required for visiting Guernsey? What major credit cards are accepted? Can I bring my pet with me? What is the hotel smoking policy? Is there a dress code at The Brasserie restaurant and Curry Room? Is there WI-FI in the hotel? Do you have accessible rooms? How do I get to Guernsey from the UK or Europe? What is the local currency? What happens if I need medical treatment? Do I need a visa to travel to the UK?