Frequently asked questions Here is a selection of frequently asked questions about the hotel for your convenience. What changes have you made during the Covid-19 pandemic? What time can I check-in and checkout? Do you have a car park? Is a passport required for visiting Guernsey? What major credit cards are accepted? Can I bring my pet with me? What is the hotel smoking policy? Is there WI-FI in the hotel? Do you have accessible rooms? How do I get to Guernsey from the UK or Europe? What is the local currency? What happens if I need medical treatment?